Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I purchased tickets for the bandito tour (by Twenty One Pilots), for my brother and I as a gift. We're only two of the unlucky many (sold out concert), who found out it was cancelled 3 days prior to when the event should have been held. In fairness I hold scotiabank arena responsible more than anyone, but still, EXCLUDING the cost of the tickets (&fees) we invested about $1000 into our trip to go see them (train, hotel, etc) and we are completely screwed.<br /> Trying to contact Ticketmaster for help to find a solution, not to mention my "automatic refund" still isn't in my account. And the only possible (sort of) tickets I could HOPE to buy, were going on sale in about 12 hours, and were-obviously- in extremely high demand. So I went on live chat (on a Sunday, 2days prior to next "available"-if it will be-event,not even 1 full day prior to the 1day sale they will 're-open' on the 'replacement' concert, with limited seating left, since it was selling out already too, at 7pm, promptly after receiving the cancellation notice) the first person I reached on chat, said this was too big to handle online, so call. When I told them its after 6pm already, and their phone line isn't open, he disconnects from chat saying there's nothing he can do. I emailed as well, but it's too little too late waiting for that reply, tried chat again, they became completely unresponsive, no matter how many times I reopened the chat connection. We had to cancel the entire trip, and we still don't know how much of it we will be able to get back. We could barely afford this in the first place, we've been saving/paying for this over the last 6 months! And now nothing. Because scotiabank is willing to prioritize one event over another, but not too prepare for this kind of thing. If I had known that this was such high risk, I would have bought tickets(arranged transport & hotel) for their Ottawa concert instead. And we would still be going (have went? I think Ottawa was before Toronto). Now the raptors get priority, but screw all the fans who have put hundreds, some thousands (some of the tickets were over $300 each, I can't imagine what their total cost for the trip would be if traveling from out of town) of dollars into this, just to be told 2&1/2 days before that the best they can do is sell tickets to us for the show the night before, well SOME of us. Who knows how many are available even until they're on sale day before the show. This is all pathetic. I am angry at Scotiabank Arena more than anything and plan to tell them so however possible tomorrow.(if the raptors are such a priority, than why did you have the entire stadium booked? If they can just steamroll over whatever other event(s) they want, than they should either have a disclaimer of the risk, or they shouldn't book ANYONE else any time there MAY be a game of theirs. Ridiculous? Yes, but so is the fact that around (I'm not entirely sure but) up to 10 000 people got screwed out of all the money they spent preparing for this over the last (up to)6-8 months. Nevermind the fact that we've have been waiting to see them in concert for so long, (I know my brother and I did at least), and now we have to hope they go on tour again, because the 28th is the last day they play in Canada, and I can't even buy tickets to that show.)