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So the bus from Detroit yo Chicago was one hour late. I miss my connection and be told that I have to wait 7 hours for a connecting bus. I spoke to a supervisor and he told me that they re-issue a ticket and there's no hotel service they can provide. Its not my fault this company hires incompetent drivers and expect the passengers to pay the price. Now I'm on a bus that's running behind and not sure if I can make my connection. I want this company to refund me part of ticket.