Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

The JCpenny in Lake Charles, Louisiana made its so DIFFICULT to return a purchase I made at a JCpenny in San Antonio, Texas. Beyond that I had all the tags and receipt with me. Slacks didn't fit well and the purchase was a last minute grab for a meeting. Had nothing else to wear so settled for the improper fit that day. Just wanted to return it, no green tags on the suit at all. Nothing fancy at all. Just wanted to return it. Didn't happen even while I brought up the return policy mentioned above to the Manager there. Gave me ZERO options to go about with returning my purchase or even making a possible exchange. Really? These MANAGERS are clueless about the return policy of the company they work for? Much more give you attitude and make a fuzz if you a customer tries to get a valid return? Wow...already made a complaint with customer relations. What a joke and waste of time. 1st world problems I guess.