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I don't know why this company is starting to be shady about returns. They scan my rewards card and it has everything I have bought on it and they use it like a receipt. All of a sudden I am banned from returning things to sephora because apparantly I return too much stuff. I could see if I had no reciept and the product was opened or used and I was denied. But I bought the wrong moisturizer and tried to take it back u opened with a receipt and got banned from returning. Now I'm stuck with a $30 moisturizer I can't use. Way to treat your customers like criminals. I'm about done with sephora and I'm a rouge card holder. I've spent a lot of money there and they treat you like this. Returning stuff unopened with a reciept is NOT criminal behavior.