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First I waited for the manager about 5-10 mins. I felt I was inconveniencing him. I did notvrealuze you no longer did a credit card return. You now give a gift card. I go there pretty often & never noticed a sign informing the customer. I won't be going back there anymore. Now I'm out $16 till I find something. From now on I'll go to the older store on Brandt.