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Original Comment
I bought 2 cushions from your Newport store on the Isle of Wight last week, unfortunately they were the wrong colour. I tried to exchange them or get a store credit note today as I had mislaid the receipt only to be told by a very rude sales assistant that there was nothing he could do even though the tags were still on the items. Having just read your returns policy confirming that I was entitled to an exchange or credit note I am very disappointed, please educate your staff to avoid this happening in the future.
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