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I bought a Lenovo laptop computer at the Best Buy in Port Charlotte, Florida. When I plugged the power cord into the laptop, I noticed that it didn't fit in flush, but at a very slight angle. Power was supplied to the laptop. So, I assumed that was how the cord should look when plugged it. In LESS THAN TWO WEEKS, the power cord's plug broke in the jack of the computer. I had not misused the computer, nor the power cord. I returned it to the store, fully expecting good customer service and a refund or replacement. My assessment was that the cord was faulty from the manufacturer and the computer, or at least the cord, should be replaced by Best Buy. Keep in mind, that it was LESS THAN TWO WEEKS OLD. The first woman with whom I spoke was hesitant to issue a return. At that point, another woman, who obviously thought she was "all that and a bag of chips" intervened, accusing me of misuse and negligence. She said that Best Buy would not take it back as it was me, as the consumer, who had caused the cord to break. I had no recourse, according to her. Needless to say, I was extremely upset and, as I believe, justifiably angry. I had the computer repaired and the cord replaced - which fits into the jack perfectly. I have reported the rude, inconsiderate clerk to the corporate office and I am following up with consumer law to force Best Buy to take responsibility and pay for the repair, as they refused to process a return. I use Best Buy for purchases over $300.00 for their 6/12 month same as cash policy. However, this will be the last time I shop at best Buy.