Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Went to JC Penney in Tracy CA to exchange a sweatshirt jacket I received for Christmas. All I wanted was a different size. JC Penney refused to exchange it for me since I didn't have a gift receipt. Appalled at the customer service and their policy, I called their corporate office. The rep took my information to forward to the store manager, the manager never called. So here I am stuck with a jacket that doesn't fit, guess I will donate it to the Good Will. With this experience, I will never shop at JC Penney again.