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I bought two pairs of Levis for my hubby using my Penneys Charge Card for Xmas and needed to exchange them for a different size, but I cannot locate the receipt. The store was unable to locate a receipt associated with my card and only offered 25% exchange credit towards the correct size jeans. I declined their offer. Ridiculous, it's the only charge made on my card this month and I now have to pay for jeans nobody can wear. Other stores are able to lookup receipts on their own charge cards. JCP in Charlottesville, VA