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Bought a 65" Samsung UHD TV and it quit working after four months. Samsung approved an exchange and I have been waiting five months now for the new TV. First they had to approve the exchange, then they had to find a new model for the exchange, then the had to schedule a shipment. Each step took over 10 business days and I would have to call to see what the holdup was.<br /> First model became unavailable after a month of who knows what. They offered a second model and arranged shipping and it never shipped and have not gotten anywhere finding out when it will.<br /> I keep calling and am told That They are looking into it and will contact me and they never do. January 6th will be six months of dealing with this. At this point I do not ever expect to receive a replacement TV.