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The problem is the guy with 6 T.V.'s returned. Was it really worth it to take the time to take them down from your business, return them used... go buy 6 more at a different retailer to save how much?? Take the new one's back and re-set up the new 6. WOW if this is how you do business I wish I knew the name as YOUR company would be the one I would stay away from as this kind of foolishness only adds to the bottom line. What is your return policy at your company..... I bet you would never accept that. The ring if not what was ordered OK but it seems you would find a fault in anything to save a buck. Ends up costing more in the long run. This is the problem of why 96% of small businesses do not last more than 2 years. People like this end up costing the general public more money by making corporations take a second look at bottom line due to write off percentage. NO common sense in America anymore...... SO SAD Return a tree after holiday ?? Take it outside and burn it so as to prove it was really dead and dried up then proceed to tell customer we do not sell ashes so we can not offer refund. Some people are just ignorant.