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I purchased a 24" pipe wrench at 17026 W Bell Road, Surprise AZ on 11/23/18. After determining that the tool was wrong for the application (jaws were too wide), I attempted to return the wrench the next day in it's original wrapping with the receipt.<br /> <br /> The store manager refused the return in violation of Ace's return policy. I have noted other such incidents in comments made by others.<br /> <br /> As Ace is violating it's own policies, maybe a class action law suit is appropriate. At least a report to the BBB.