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Unopened door hardware home Depot still sells in perfect sealed condition ... Approx total value $80. Their posted policy at the return counter states, "returns made without a sales receipt or with an expired receipt may be returned for store credit or exchange at the lowest advertised sales price.". Home Depot would not return my product and would not give me a reason for not returnongy product. They do not honor their advertised posted policy... And the store manager does not, his words, have the ability to override this. I love shopping at Home Depot, but now feel compelled to shop at Lowe's, as I felt so disrespected and insulted. I purchase materials all the time for them last 25 years from Home Depot. But I'm not rooting for them as I've seen this type of issue multiple times in the last 1-2 years. I now put everything on pro-rewards to avoid this but this shabby level of customer service where they're not even following their posted policy is unethically inexcusable. I now want to see Home Depot lose market share on the national stage.