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I don't question those complaints registered here; but as a Goodwill customer for the past 70 years I obviously think they're at least &quot;okay&quot;. Recently, prices (here in Warrenton/Astoria Oregon) have been going up at Goodwill, and I am changing my method of selecting items.<br /> Here's my suggestion of what you can do when you return and item an have a credit slip. At my local store the Goodwill credit slip is useable for about 2 weeks (maybe longer - I have to read the slip each time.... my bad memory is to blame).<br /> Before that time is up, if I don't find something I'd really love to buy, I can just buy Something (something I know is returnable)! I can keep the item and its sales slip in my car. I then have the next couple of weeks (at my G'will store) to look for something else to buy. Each purchase gives you another stretch of time for shopping with each &quot;new&quot; credit slip. Even so, I've never had to do this, because near the time limit, I have been lucky and found something I liked :-)