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Purchased two pairs of 502 Levi's yesterday. Washed them before wearing, shrunk too small to wear. Was told couldn't exchange or return due to washing. I explained they fit well before washing orI wouldn't of purchased. I've purchased jewelry, clothes etc..will never spend a dime with Penneys ever again. Hopefully,Penneys will feel the pinch as I read so many negative return comments...this is from a small store, smaller town.