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I book a trip for my wife for her birthday pay for flight and hotel also a car rental to Santo Domingo. Every went well till my wife arrived at the airport 6 hours later to pick up her car rental and they asked for a $500 deposit on a credit car. Even though my wife called the air line the hotel and the car dealer and never mention anything about the $500 deposit. She was not able to pick up the car.and I had to called a family member to pick her up from the airport.i called on Monday to request the cancellation and refund for the car she never got. And you told me because it has been 2 days there will be no refund. I am furious for this. For the inconvenient and yet now u want to keep my money