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Went to return 3 books for drawing, binder tabs and notebook. These were extra school supplies that where not needed Unfortunately, receipt lost and husband bought. Brought items to Michaels, the manager said she would take the 3 books back and that is all as the maximum allowed without a receipt is 30.00 dollars. With her stating that I assumed that the books were around 7.00 to 8.50 each. What I got credited was 13.03. Why not take anything else back? We were not close to the 30.00 dollars. Plus I can not find this policy anywhere. I believe it was just made up on the spot, not listed on website or store or any blogs anywhere. Shame on your store for doing this.