Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Purchased 3 small spools of 1/8 inch ribbon last week. Found the same products cheaper at WalMart. Tried to return the ribbons to Michaels yesterday. When the original cashier rang them up, she rang up one spool twice instead of ringing three separately, so the cashier (very young girl) told me I couldn't return one because it was not on the receipt. Three identical spools, obviously the same product, but three different colors. I said that couldn't be, I bought them all at the same time. She insisted, and said maybe the original cashier didn't ring that item. WHAT? So I stole that ribbon? I was angry. She kept insisting that she couldn't take that item back. Now I read online that Michaels WILL accept returns without a receipt for the lowest price in the past 3 months. Some money will be better than nothing. But this young snippy cashier didn't offer me a return without the receipt. As other posters have said, good-bye Michaels. Hobby Lobby and JoAnns are much better stores, anyway.