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Grehound took me from Sacramento to oakland for a connecting bus to arcata. Upon arrival to Oakland, everyone was notified that the bus to arcata was cancelled. I was stuck in Oakland with no way to get back to Sacramento even. I was told to call a number for an e ticket refund. I'm short, the customer service said they had no record of the bus being cancelled. On the contrary they said the bus was on time. So, no refund was deemed appropriate and greyhound apologizes for the inconvenience. Greyhound is trash and I will never take one again. I highly recommend avoiding this unreliable form of transportation for more reasons than previously mentioned.