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I purchased a 12pk of Gingerale, once opened I realized the product was stale. No carbonation, left a really disgusting taste in my mouth. Well I went back in to return it and the first employee immediately said we cant return it, but you can exchange it. (I'm sorry what's the difference, you still have to write it off as a stale product and or return it to your vendor. Anyway, I responded well there's no return policy on your receipt nor is there one on the counter, or walls anywhere. So failure to provide me with that info you need to give me a refund. Well she goes and gets the MOD-and it takes almost 10 mins to come up front. She tells me we cant exchange it because it's a food product and it's open. I responded,yes it's open how else would I have known it was stale? She argued with me about how their "policy" not posted anywhere says this. So my thought is had I brought a box of mac and cheese and when I got home there maggots in it, would they not return it? I asked for the store managers number and she gave me the customer service line. While waiting for the number they began to speak badly about me while standing 2 feet away.Very unprofessional.