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I placed an order for grandkids school clothes. I had checked to have all the items delivered to my home. After paying and checking out, I immediately seen that approx. 1/2 the order was being delivered to the store, which is 50 miles from my home. There is a 10 minute time frame, after ordering, to cancel the order. I got a phone associate, who spent more than 10 minutes asking questions and playing dumb. However, she said she would cancel the order. Approx. 30 minutes later, I got an email telling me that the items that was in the store was ready for pickup. The next day, I got another email telling me that the rest of the items had shipped.<br /> I had to drive 100 miles round trip to pick up 24.00 worth of items. Then when I got the shipped items, there was a woman's blouse, size large instead of the little girl's shirt that I had ordered....UGH! I used FB to connect with them and they did refund me the money for the blouse. I also placed another order and the package come without a return slip, so I guess I will have to drive the 100 mile round trip again. &quot;Fool me once, shame on you, fool me twice, shame on me&quot;!! #neveragainPenneys!!