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I bought a hand saw from my neighborhood Ace hardware store. I could not control the saw; I was trying to cut branches from a tall bush alone my fence line. the limbs are close together, and the blade was too wide to maneuver between the branches. So I thought I could return the hand held saw for a smaller saw. But the supervisor at the store told me that Ace hardware does not do returns. I told her; Ace should change that policy, and that I was never going to shop there again. Beside WalMart prices are much better than Ace. The only reason I went there was because the store is small, and getting in and our is easy.