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Bought a harness for my dog, which broke several days later. I attempted to return the item to Petcio for an exchange. I was told no due to not having a receipt. Who keeps extra clutter -like receipts anymore? This is a ridiculous policy in 2018. I simply wanted an exchange- not my money back. I will drive an extra 5 miles and give my business to someone else before I spend another dime in Petco.