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I was told no returns on summer items only store credit. I had all receipts and original packing. When i asked where that policy was posted he claimed to be the store manager, so I took that as him saying F off take what you can get. The item I wanted to exchange was an unsafe baby float that was not functional. The Store was 4790 Hallandale beach blvd. There was no identifiable tags on the mans shirt. He was unprofessional (talking on his cell phone for the duration of my exchange). Won't be back!! What happened to customer service.