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Purchased a ticket from greyhound way back in Nov 2017 -the ticket agent where I purchased the ticket charged twice on my sister credit card (whose fault is it?),I've been calling the costumer international service since after Dec Christmas 2017-giving me the same answer &quot;stil processing I have to wait and wait patiently it will be mailed to my address after it has been approved,called again today ,same answer I spoke with 2 Supervisor Mario and Eduardo,I've been told to wait patiently it will be sent to my address and stil in the processing, I told them why would I suffer this long if the greyhound employee is the one who made a mistake to charge TWICE on my sister credit card ? And now I can't get my OWN MONEY? eventhoug it's not my fault?<br /> anyone ? For $210 dollars this is happening wt greyhound?any suggestion ?<br /> All they have to do is to reimburse? It's 5 month already greyhound stil telling me to WAIT PATIENTLY ???