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Me and my boyfriend are from Spain and living in Toronto now. Yesterday we've taked a greyhound bus from Toronto to Buffalo. After that, at 10:10am we've taked a bus from Buffalo to Cleveland but at 11:30, give or take, the bus broke on the middle of the road. After that, 5 minutes later the driver drove the broken bus until a waiting area. We wait for two hours in that waiting area (any other bus come for us and the driver never talked about the situation with us) Finally, the driver decided to drive the broken bus for 20 minutes until the Erie Greyhound bus station (On these 20 minutes the bus stopped on the middle of the road like 10 times). My boyfriend and I had tickets for an NBA game in Cleveland at 3:30pm. We missed that game. We were going to Cleveland just for the game. And now they don't want to pay back for our tickets... The worst experience ever.