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Original Comment
Worst experience ever, depart from New York to DC,delay for 2 :30 hrs no noticing from the compary,I arrive on time and found that my bus got delay.clearly could not make it to the destination on time, so I decide to drive and discard the ticket. Horrible customer service since I bough non refund ticket, I could not get a dime back due to their delay, so pissed and tired!!!
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