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Today I took delivery of a new Maytag washer and dryer from Home Depot. The first time I used the washer, it was obvious something was grinding away in it. I called HD (well within the 48 hours you're supposed to have to complain) and was told I needed to get in touch with Maytag for them to inspect and/or repair. I said that wasn't good enough, and the guy said he'd talk to his manager, and call me right back. He didn't of course, I'm sure hoping I'd leave it until the magic 48 hours passed. However, I shall go into the store in the morning and make a fuss if I have to. Wish me luck....