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Shame on you DSW I just bought 2 pairs of Nikes 4 days ago an one hurts terribly when I walk thought maybe I needed to stretch them out but they still hurt, the other pair I have no issues. Not understanding why I couldn't exchange for a half size bigger, I even have my receipt why is this not allowed? I never purchase again from y'all. Terrible customer service, and so misleading on your refund an exchange policy.