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I recently tried to return $130 worth of siding that I have had for over 90 days. I decided I was going to trade for vinyl siding. However, when I got to the store I was told the return was "denied" by an outfit called "The Retail Equation". This is the way Home Depot recoups its losses? On the backs of good customers? There is no telling how much this costs the Home Depot to hire these bullies, and they think they are improving their bottom line? I have always shopped HD because of their generous return policy, but no more. It will only be an "if I have to" type of purchase. And don't give me a story about how someone stole $10000 worth of stuff and then returned it to the store. Sounds like a manager dropped the ball with that in the first place, and so now all HD customers have to be ripped off? To Home Depot: YOU HAVE LOST A VALUABLE CUSTOMER. I FIX AND FLIP HOUSES. I WILL NOT USE HOME DEPOT FOR ANY SIGNIFICANT PURCHASE UNTIL YOU FIX THIS.