Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I sympathize with everyone who has dealt with Samsung.<br /> We purchased a $4k refrigerator from PC Richard which broke down 3 times in 2 years.<br /> After the 3rd time Samsung said they would refund us the purchase price.<br /> Of course each time this happened was around the holidays, the latest being the weeks preceding Christmas. I must have called 20 times and sent numerous emails to the office of the president.To say the response time and customer service is appalling is an understatement.<br /> I called just now and the representative claims the money was released 3 weeks ago.<br /> Strange as I've called 5 times at least with each stating its pending.<br /> What more can i say, never purchase anything from Samsung unless you enjoy going to the doctor to bring down your stress level.