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Another unhappy customer, (Rental Car Refund) Arriving in Bangkok Thailand I decided to cancel my rental car I called my rental car company Sixt & asked to cancel & if a refund would be possible they were very helpful & told me yes but since I booked through Expedia I would need to contact them After I called them (expedia) they told me they would send me a confirmed refund e-mail - never heard from them again no e-mail & no refund after 5-e-mails sent to expedia no response at all.....I'm with out a phone & unable to call them only e-mail......I'll never use this company again & I'm telling my travel friends to not either.....Good luck"