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Never again. Got on a 7:30pm bus to Toronto from NYC at 8:30pm, bus was boken 2 hours away from NYC because driver cannot see clearly at night, that's understandable. But waited for the second bus to come take 4 hours.After got on the second bus for 45 mins, the bus broke again in the highway and needed to be towed. Waited another 4 hours now and still waiting on the third bus. Not even mid way to Toronto yet. We are supposed to arrive 6am in the morning, but now its 9am and no news for us yet. It's stupid and crazy. Can't believe a bus company cannot arrange another bus quicker and stuck the customers in the bus for that long.