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Horrible Horrible Horrible service. <br /> <br /> Was scheduled for a 7am GLI 2504 bus from NYC to Boston. No bus driver scheduled. Bus driver who is scheduled to drive a 8am bus is now requested by dispatcher to take scheduled 7am passenger. Now driver is PISS. Me not realizing I'm starting in the wrong boarding area lines gave him my ticket and he told me I'm at the wrong line number so I said to him every time I take Greyhound every one have so many different rules and grey hound need to enforce it rules. I moved over to the line I needed to be with my daughter. Her the driver says to me go upstairs and change ticket because I'm not going on his bus. Have not been any threat to this bus driver of bus 87642 but I'm not allowed on the bus with purchased ticket after the bus was late already because of NO driver. Is that the customer service of greyhound drivers. Thankfully another driver saw this and allowed me to get to Boston on his bus but now I'm delayed because of this bus driver and have to hear back to New York after dropping off my daughter and don't know what I will encounter when I get to the agents in Boston. Greyhound your drivers need a course on customer service and hire some more drivers so your employees would not feel overwhelmed and pass it on customers. WILL NEVER RIDE GREYHOUND AGAIN. NASTY CUSTOMER SERVICE.