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3 words. HORRIBLE. HORRIBLE. HORRIBLE.<br /> My mother (elderly woman) was supposed to leave New Mexico at 8:00 am. The bus showed up at 12:30. They finally made it to fFlagstaff, Arizona where she was supposed to get on another bus to Nevada. Again, NO bus! They got off and we're told they would have to wait 8 hours for the next bus to arrive at 2 in the morning! After waiting an hour, they were told to get back on the same bus. They went to Phoenix (which wasn't on her rout) got off the bus there, had to wait another two hours just to get back on another bus to GO BACK TO FLAGSTAFF!! She was supposed to arrive to Nevada at 8:05 that same day. It is now 6:30 am the following day and my mother is still in a bus. Do not use this company. Worst service in the world