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I concur -Best Buy is a scam. I purchased a TV in July and they finally delivered it on September 2nd. They lowered the price of the TV by $500. I went to get my matching price but they told me that they could not give it to me since they go by the purchase date. So I spent a month plus without a TV that I purchased and they told me that they could not do that as the TV was purchased in July but not installed until September 2, 2017. Christina the rudest customer service person in the world waited on me again at the Woodbridge store. The first time I went around and got what I needed. She is a ho from the word go. Don't buy at Best Buy. They are shady and crooked. This "quote manager" told me that I had to leave the store because I said it was BS. She is a total fraud as a human being- stay away from the Woodbridge store.