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Returned an item at the West Covina store on the corner of Amar and Azusa. I bought an electrical item that didn't work and it was the 7th and last day for the return. I didn't have time to shop around when I was in there for the return so I requested store credit for another time. They said no and were treating me like I was crazy. They told me to take it back to another store. I was not able to get store credit unlike their own store policy states. When walking out I threw the item in the trash can. They were so rude. Never stepping foot in there or any Goodwill store again. Oh and they wouldn't give me my receipt back