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Original Comment
The DSW return policy of "items must not have been worn" is unfair and unreasonable. I bought a pair of Asics Venture 6 trail shoes and wore them for 4 days before trying to return them because they did not perform as advertised by DSW; they hurt my feet and were not comfortable as advertised. The DSW clerk said I could not exchange the shoes because they had been worn, even though they barely showed it. I have bought running shoes from other stores and they have a return policy of 30 to 60 days, worn or not. They understand that shoes don't always work the same on the road as they felt in the store. The stores would just return the shoes back to the manufacturer and get credit. Why doesn't DSW offer this policy? Very disappointed!
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