Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I will never buy another product from Best Buy. Bought a new 55" TV for my mother for her birthday. Waited until her birthday to give it to her and then it took a little while to get to her house and install it. Took the TV out of the box brand new, hooked everything up, turned it on and there was a line running across the screen that looked like the interior glass was cracked (no damage to the exterior of the screen). Returned to Best Buy and because it was outside of the return period they were zero help and completely rude at the same time. The TV was still in the wrapping with the stickers on it, obviously never used. Samsung, the manufacturer claims to not cover damage and said that was Best Buys responsibility.