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Ulta would not return a solid Bare Essentials foundation compact in less than 30 days with a receipt that literally fell apart in my purse due to 75% of the compact makeup not being in the compact anymore. I was trying to use it as an exchange for Smashbox which I had done my research on so that I wouldn't have that same problem ever again. The Bare Essentials not only broke in pieces all in the bottom of my purse, it also would fall off of my brush onto my chest while trying to apply it. Ulta is not responsible to its customers for faulty makeup and should update its exchange policy. Also the new Bare Essentials solid compact works good though requires many touch ups and breaks into pieces. Altogether not my idea of good customer service.