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I purchased a round trip ticket to Florida from Newark and back. The bus was 40 mins late, then it broke down in P.A. We were there for 5 hours then a new bus came and tranfered us to Washington DC for another 5 hour because there were no drivers. Then they transfered us to V.A. where we were given new schedules. It delayed my trip by 24 hours. So I said when is your next bus back to newark. That wasvthe beginning of a 12 hour wait. It was well pass 24 hours I did not sleep or shower. It was a horrible experience. The workers in V.A. treated me horrible. Please I encourage you DO NOT TAKE GREY HOUND BUS.