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Two years ago a DSW store employee told me DSW policy provide for a 60 day return policy and convinced me that any shoe returned with receipt and original packaging within 60 days would be refunded. Finally!!! A solution to a closet full of painful uncomfortable shoes. Since then I have exclusively purchased all shoe wear from DSW. This policy set them apart from all of their competitors. What a huge differentiator. When I find a pair of shoes that are comfortable I quickly buy 3 or 4 pair. Just learned today that the store is no longer accepting returns on worn items. Ugh. Why should a customer have to keep a purchase that they can't use? They should at least give you two weeks. I guess the good news is that I can shop anywhere again. Too bad DSW. Girls love shoes. Way to deter their ability to spend money on something we love.