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I was told 2 months ago when I bought a pair of shoes at Jcpenney by the sales lady to call the number on the return slip or future returns may be denied . She said that she had never seen this before I had my receipt and tags on . I thought nothing of it so 2 months later when I took a shirt back with receipt and tags on I was told by the cashier the system was declining my return ! She called the manager down neither one of them had ever heard of this ! They said this has never happened ,but that I needed to call the number on the receipt to find out why ! So I did this on Monday seeing how they are not there on the weekend !! When I got someone on the line I could hardly understand him ! But he told me I had to many returns within the a period of time ... he could not tell me when or if I could return my item !! It goes without saying I am outraged !! This was and insulting and humiliating experience !!! My purchases at jcpenney by far outweighed my returns !!! You just lost a good customer jcpenney ! I will Never Ever Shop Jcpenney Again !!!