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Nearly ever trip on Greyhound there has been such lengthy delays that the transfer bus is missed resulting in having to wait for the next available bus. Doesn't sound bad until you realize that the next available bus isn't until the next day and the area you are in awaiting the transfer is so bad that it's not even very safe to be there while awake let alone over night. And yet still, there is no refund available. And this isn't a one time occurrence. This has happened 75% of the time. Now, considering this is a journey I have to make once a month, THIS SUCKS!! For such a big company, Greyhound really needs to work this out. If you have any other travel options, DON'T GO GREYHOUND!