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I'm having an issue with my trip.<br /> <br /> We were at the Riu palace paradise island from July 18-24 and this has been the worst experience. The whole hotel is a mess. Water damage and black mold everywhere. Leaking roofs, water buckets throughout the whole lobby. They have construction going on everyday from 7 am - 6 pm, jackhammers and banging. Thursday water was temporarily shut off for hours. The hotel staff is rude and not helpful at all. We still have yet to receive a I'm sorry. They haven't offered any compensation or upgrade of any kind. Had I known there was construction going on I would have not booked this hotel. We spent over $3000 for a vacation and instead just have a headache and want to go home. This was the worse vacation and experience we have ever had. I'm hoping for some type of refund, no a complimentary stay next time. We will no longer stay with this hotel here or anywhere. Please get back to me Asap