Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I am also a long time JCP customer who was not able to make a return and given a return denied receipt. I did receive a return warning a few weeks ago which was very embarrassing and made me feel like I was being dishonest. I have never returned anything at JCP past the return window and I always have a receipt. How can a store not let you return merchandise when you have the receipt and all tags are attached? and the back of the receipts states you can make returns with a receipt?? the sales associates nor the supervisor were able to explain this and when I called the phone number on the receipt they were unable to help and explain anything. I will be closing my JCP account and not purchasing from them as long as this procedure is in effect. I really like shopping at JCP but if they feel it is ok to treat customers with receipts this way, I will choose to shop at Target and Kohls from now on. I will also be putting in a complaint with the Better Business Bureau.