Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I am a long time shopper at JCP and I am very upset with this new policy on returns. I purchased several items and when I returned one I was given a "warning notice" regarding future returns. When I had to return another item from the original purchase it was denied. I tried to explain that I purchased this item before getting the "warning" but the manager said she could not do anything about it. I tried calling the corporate office and was told I needed to contact the Retail Equation company which I did call but was told to put the dispute in writing. I wrote explaining everything and got a response today saying there "was not an error in my return", it was "due to overall return activity". Needless to say, I will not be shopping at JCP again!