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So I booked a ticket from Markham, IL to Jacksonville, FL for July 4th,2017 . the bus was scheduled to leave at 8:25pm and boarding at 8:05 pm no bus showed and it was so I called the company and they said it was a bus delay and that they was looking for a new driver bc the previous one got in her car and drove off, they told me the bus will be there at 10:30 so I went back home, then I go again and no show they tell me they'll be there at midnight, again no show so I call again and they say be there at 2 am.. no show.. So I called back and they told me a bus might not come out tonight and that it been canceled. Still no concern or anything from the agents. Tried to see if I can get on the one tonight and they want me to pay for it.. When I shouldn't have because they canceled without informing me until the last minute after I continued to call.