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I recently purchased a electronic grooming kit for my husband for father's day from our children. My mother in law bought him one also. That one happened to be the exact one he wanted. So I tried to return the one purchased from DG. I was told they wouldn't allow me to return it because it was an electronic. The package was unopened and had the receipt. The cashier could NOT explain why I couldn't return it she just caused a big scene in front of other customers. I left very upset and ended up stopping at another DG. They refunded my item without any issues.