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So i rode with grey hound three times didnt have a problem every single time i been traveling until dec 8,2016 they misplaced my duffel bag and told me to file a claim i did sent off my ticket info destination etc... and i have been waiting over 7 months for a letter to arrive i have faxed off my claim. Probably over 70 times called every week but still they claim they escalated my situation but i havent heard anything ive told them i wanted to file with my attornet but they refuse to give me any ingo except escalating my situation and as of today i am still waiting .. i just want to know will i ever receive my reimburstment ?? Of my belongs and cash that was in my duffle bag i just need answers this is taking forever to get an answer it seems like every time i call i dont understand these indians working they laugj on the line thats not proffesional at all is there some one i can talk to to get my voice across ....